Review of the Barclays Credit Cards mobile app

Feb 23, 2024 By Triston Martin

The Barclays Credit Cards mobile app is packed with convenient tools that make account management a breeze for cardholders.

After logging in, the app provides access to your most recent transactions, a statement summary, and reward amounts. The alternative is to activate a helpful feature that provides an instant snapshot of your account status without requiring you to log in first. Moreover, the app's user-friendly design allows it to do everything from checking your FICO credit score to redeeming points and making monthly bill payments.

The Top Barclays Credit Cards

Features

The Barclays app offers a user-friendly layout and easy-to-use controls. Here are some of its key features:

  1. Secure Access:

    • Use your user ID and password to log in to the app.
    • Upon logging in, you'll see a summary of your account. If you have multiple Barclays cards, you can select the one you want to view details for.
    • The summary includes your credit card balance, payment history, and recent transactions.
    • You can also lock your card directly from this screen.
  2. Security Measures:

    • The app automatically logs you out after a specified period of inactivity, enhancing security.

These features make the Barclays app a convenient and secure tool for managing your credit card account.

Face Recognition with a Sneak Peek

To access additional features like "Face ID" and "Peek," along with other options, tap on the symbol consisting of four parallel horizontal lines in the upper left corner of the main summary page.

By selecting "Face ID," you can skip the process of entering your login details each time, providing a quicker and more convenient way to access your account.

If you need to view certain information without logging in, you can click the "View" button. After enabling this feature and logging out, the next time you swipe on the Barclays app, you will see your account balance, available credit, payment due date, and statement balance at the bottom of the main login screen. This feature enhances accessibility and provides quick access to essential account information.

The Budget and Making Payments

Clicking the icon with two lines across it will take you to a menu with several tabs.

The "payments" tab allows you to manage your payments, including scheduling periodic payments if you choose.

You can also activate Apple Pay with your Barclays card to manage your money securely and conveniently.

Additionally, if you qualify, you can sign up for a special financing plan within the app. This plan allows you to make major purchases and pay them off over time. The app also features a payment planner that displays all your potential payment alternatives, making it easier for you to manage your finances.

Credit card companies now provide more affordable alternatives to get into your available credit.

Advantages and benefits

You can access the "Rewards" section from the "Services" drop-down menu.

Barclaycard Arrival Plus® World Elite Mastercard® cardholders can check their rewards balances and redeem their points without leaving the app.

If you have a Barclays credit card bearing a logo you recognize—one that earns points toward a specific airline or hotel loyalty program—you'll be able to access those points right from the app. You can redeem them, but only on the partner's website.

Keeping an eye on your credit score

Within the "Tools" tab, you can access your current FICO score and get a brief breakdown of the variables that contributed to its calculation. Additionally, selecting this option allows you to view a graphical representation of how your score has evolved over time. This feature provides valuable insights into your credit health and helps you track your progress.

Alerts

In the drop-down menu that appears, pick "Manage Alerts" from the "Communications" section. There, you can configure a wide range of account-related notifications, such as:

Appropriate notifications of overdue bills.

If your balance is getting close to the limit on your credit card.

When your payment becomes official.

Financial summaries every week, plus more!

You can select from various notification methods, including email and text messages.

Irreverent Advice for Geeks

On the other side, there will be instances when you will be the one to issue warnings. You can use the app to let Barclays know, for instance, if you're going to be using your card somewhere odd, like on a trip.

Drawbacks

The app's most noticeable drawback is its lack of live chat for customer care or a secure messaging feature for account-related inquiries, unlike its competitors. Instead, it directs cardholders to contact Barclays via phone, Twitter, or regular mail.

Additionally, several reviewers have mentioned that the app suffers from slow loading speeds, which can be frustrating for users. The absence of a search function within the app may also make it cumbersome for users to navigate and find specific information.

Comparison of a desktop computer with a mobile phone

Using the app to access your Barclays accounts is similar to using the website. The app cannot send a secure message inquiring about an issue with your account. However, this may be done through a desktop browser.

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